Terms & Conditions
There are regulations in every organization, and we are not exempt from them. In order to preserve goodwill between the Customer and us, we kindly ask that you read all of the “Terms & Conditions” beforehand.
The majority of the things we sell are not officially distributed by us. All of the products we purchase come from authorized distributors.
Warranty Policy:
We provide specific guarantees and guidelines for each product, either prior to purchase or upon delivery. On the other hand, in the event that a product is protected by a warranty, we will be required to address any issues as soon as the product specifies. Additionally, after-sales care occasionally varies slightly. For instance, no guarantee or assistance is valid after the sale if the product is written. Following delivery of the item, there will be no warranty. Make sure you understand what you’re ordering before you place a transaction.
If there is an issue that arises from the customer’s or the device’s fault, the warranty will not be applicable.
Make sure you are aware of the terms and conditions of every product before making a purchase. Any remarks made after the product has been purchased that do not follow the guidelines outlined in the product will not be approved.
The Warranty:
During the duration of the product warranty, we are available to assist you from 10 a.m. to 10 p.m. On the other hand, unfavorable circumstances can cause a delay in time, in which case one would have to collaborate with time.
If any product covered by the warranty meets with the specified guidelines (which will be clearly written before and after the purchase of the product), we are committed to offering you after-sales assistance. We also offer remote assistance via Google Meet, Anydesk, and Zoom.
We are aware that a client uses a subscription service for his critical task. As a result, we constantly work to guarantee prompt customer help for any issue. Since this is an online subscription, unfavorable circumstances may cause help to be delayed. Here, we choose a minimum of one hour and a maximum of twenty-four hours. As a result, the buyer needs to order the goods patiently and with enough time.
Delivery:
Since we operate as a digital service, WhatsApp, Messenger, or email are the methods used to send all of our items. In this instance, delivery fees are not applicable. However, there will be fees associated with the delivery of tangible goods.
Please supply the precise address of the email, messenger, or WhatsApp account that will be used to send the product. In case you got an erroneous email address, get in touch with us.
Product shipping times can range from one hour at the lowest to two days at the most. Make sure you are aware of the delivery time before placing an order.
Order Cancellation or Replacement:
Once an order has been placed, it can only be canceled in the event that BizSoftBD is not delivered by the requested product. Reiterating: You cannot cancel unless you are unable to deliver.
You may request a refund of your purchase price or an alternate product in its place. You can only place orders for substitute products based on the cost of the original order.
To find out more about our refund and return policies, click this link.
Furthermore, these terms and conditions of use apply to the general use of the website. “BizSoftBD” retains the right to modify these terms and conditions at any time, without prior warning or explanation, and the updated version will take effect accordingly.
